Reign of Fire Investments trading as Bravo Tours is a commuter Tours Company based in Bulawayo that currently operates a fleet of 22 full luxury and semi-luxury coaches from Bulawayo to various destinations in Zimbabwe and the region at large. It is a subsidiary company of Rid Bravo Investments which is a goods freight Entity. Operations started in July 2010 with the introduction of 3 brand new semi-luxury coaches plying the Bulawayo – Johannesburg route aimed at Cross-border commuter clientele. The business was an instant success and went on to expand to include more routes such as Harare – Bulawayo, and Bulawayo-Victoria falls which also saw the introduction of the super Luxury service hence “a true definition of luxury.”
The company has a staff compliment of 59 well experienced, hardworking and most of all courteous and always displaying a high level of customer care to our clients.
We always run in-house courses on public relations as well as customer care, in addition to that our drivers also go through a rigorous Scania Training who are the main suppliers of our fleet. This will ensure the safety of passengers as well as proper handling of the equipment.
Bravo Tours is the premier provider of super luxury travel experience for our clients in the travel age. Our vision is to be the leader in transportation-related services. Total quality management driven by integrity, teamwork and innovation of Bravo Tours staff to earn our customers’ enthusiasm and build close and long-term customer relationships.
The mission of Bravo Tours is to transport our clients in a convenient, comfortable and reliable manner with no comprise on quality through pre-eminent management, service delivery, and customer relationship management. We value a safe and healthy work environment that promotes teamwork, personal achievement, and growth.
The key to Bravo Tours’ success has been and continues to be our core values. As a company, Bravo Tours believes in:
- Quality services
- Excellence in service delivery
- Professional and business integrity
- Creative competitiveness to provide leading edge solutions to satisfied clients
- Positive attitude and approach in all interactions
- Success through collaboration with our clients to yield the best results
- Mutually satisfying and profitable relationships for Bravo Tours and our clients
- A favorable work environment and an atmosphere in which high performance is inevitable.